Lync for mac not remember password install#
Lync for mac not remember password update#
Lync for mac not remember password password#
Lync for mac not remember password series#
Lync for mac not remember password free#

The password you need to enter is the one you would use when logging in to or some other Microsoft service. For the purposes of your Microsoft Account вЂ“ this is a unique ID, but the password is different than you email account / Exchange / NT Domain credentials. Often times, the Microsoft Account or ID used is the same email address as you are looking at in Outlook. The prompt is asking you for login credentials to your cloud-based Microsoft Account (a.k.a Office Account) The prompt is not a domain authentication issue, or protocol, or Exchange issue or communication between the two (Domain and Exchange. Rob Garrett (in an above post) is correct.

Lync for mac not remember password update#

IвЂ™ll update this article if I get more information. If weвЂ™re lucky this problem will fade away and we will never know what caused it. I donвЂ™t like being in this position, not one little bit. What do I tell employees who are being hammered with annoying prompts that I canвЂ™t fix? TheyвЂ™re going to lose confidence in Outlook, or me, or both. Business users live their life in Outlook.

Lync for mac not remember password series#

Do a Quick Repair of the Office programs.ДЄ few weeks ago I wrote about a series of odd problems with the Office programs that are shaking the confidence of users.

Disable the Microsoft Account Sign-In Assistant service, if itвЂ™s running.

Lync for mac not remember password install#

Install the most recent updates for the Office programs (in an Office program, click on File / Office Account / Office Updates).

Add some registry values to control Autodiscover, per this Microsoft support article.

One Reddit contributor thought the password prompts came up when pings fluctuated up to 400-500ms.

Open Control Panel / Credential Manager and remove all passwords related to Office or Office 365.

For at least one client, Outlook then immediately switched to вЂњConnectedвЂќ and hasnвЂ™t prompted again since then. If Outlook says вЂњNeed passwordвЂќ at the bottom, click on those words. Outlook might immediately connect normally. All IT support personnel should have this page bookmarked.

Run the Microsoft Support And Recovery Assistant For Office 365.

(As always, try one at a time, then restart the computer and test.) HereвЂ™s my checklist of things IвЂ™ve tried for my clients in the last month, for what itвЂ™s worth. But if youвЂ™re an IT person diagnosing persistent Outlook password prompts, maybe this will give you some ideas. IвЂ™ve tried all of these and the prompts are still happening. When Outlook prompts unnecessarily for a password, there are a number of troubleshooting steps. Entering the password doesnвЂ™t work, it just gives the prompt again.вЂќДЄ few commenters in the Reddit threads refer vaguely to Microsoft acknowledging a problem with their вЂњAutodiscover API.вЂќ I didnвЂ™t get anything from Microsoft when I spoke to them and no one seems confident that thereвЂ™s a fix in the works. It happens at random times, to random people and random workstations. вЂњWe have around 30 workstations here and since last week some people are getting random prompts asking for the e-mail accounts password in Outlook. Finally this week three discussions of the problem turned up on Reddit here, here, and here. Although it was causing more than one of my clients to go batty throughout July, there was almost nothing online to suggest that it was affecting anyone else. If a lot of people are seeing persistent password prompts, there should be lively discussions online. I expect to be able to search online and find an answer, a workaround, or at least some confirmation that a problem is widespread. If anything unusual is happening to my small business clients with the simplest possible setups, then it should also be happening to many, many other people. There are hundreds of online forums where Office 365 and Outlook bugs and problems are discussed in near real time. There are millions of Outlook users with Office 365 mailboxes. In the last week, IвЂ™ve heard the same story from several more clients. Occasionally it slows down and theyвЂ™re blessed with a few quiet days but then, out of nowhere, unwelcome prompts start popping up again. All of them were dutifully filling in their passwords and checking the вЂњRemember my credentialsвЂќ box, of course, but then having the prompts return over and over again. One business was hit particularly hard вЂ“ many of its employees started getting the prompts over the course of a few days. Passwords have not expired and are set not to expire. There are no recent changes to their accounts. These are all users running Outlook 2016 with Office 365 mailboxes. At its worst, Outlook password prompts are popping up every ten or fifteen minutes. Starting a month ago, Outlook began prompting a few of my clients for passwords.

Lync for mac not remember password free#

Feel free to look away if this doesnвЂ™t apply to you. This is a frustrating story of a poorly-defined bug with no solution.